Our companies have always worked extensively and exclusively with Todd and his staff for at least the last 10 years. We have had no in-house IT staff during this time and have relied solely on their expertise and support day-to-day, and project-to-project.

Quality and completeness of service has always been Todd’s mantra. We ran two primary operating companies and several passive partnerships that required Todd’s attention. Also, being in the construction industry and operating under three union agreements required some special software unique to our industry. With that came some special and attentive support in terms of troubleshooting MS system and network issues, as well as managing software conversions/updates. All this was handled routinely and professionally, with a quality end-result. Also, after hours support, when needed, was provided on a timely basis via email, text or just a good old-fashioned phone call.

I would highly recommend Todd, TCS and his staff of skilled professionals to serve as your independent sole-source IT provider. This firm is small enough to respond quickly and with a personal touch, yet large enough to provide comprehensive services for small-to-medium size businesses that choose to either have limited or no inside IT staff employees.

TCS has always done a great job keeping up with any problems we’ve had. They’ve been there for us when we needed them and have always gotten right back to us.

I was introduced to Todd and the team at TCS approx 2 years ago with the change over of my existing system in Camp Hill. TCS handled the total changeover from new Hardware to Wi fi wiring and access to 24-7 support. Todd and his guys were always here when we called and fixed the problem without making new ones pop up. Since then Todd and the team at TCS has installed systems and servers in two of my locations in Dover and MT royal Auction halls and the last one he did in a three week period with a 5 week job. No doubt the best computer tech help that I have ever been associated with in my 30 years of doing this. On another note Todd has even taken care of the warrantee work on my printers even though this really is not his responsibility. He also installed my home computer at no charge to me since he felt he had extra time in labor from the previous job that he did for me. Now that is a partnership. I have no reason to ever look anywhere else for IT service and sales.

Todd and everyone at TCS are wonderful to work with. Any issues we’ve experienced, large or small, have been addressed and corrected almost immediately. We appreciate your stellar service and look forward to many more years of continued service.

The challenge we face here is that we are big enough to need a network with specific functionality, but not big enough to require a full-time IT staff. Thanhauser Computer Services provided the perfect solution. They have the technical expertise and mindshare we needed, coupled with flexibility in the level of support they provided. They are really responsive, prioritizing important issues that arise and dealing with them quickly and effectively. I also appreciate their detailed follow-up and preventive maintenance, more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Thanhauser Computer Services can be trusted to do what they say and for a competitive price.