TCS Tech Support

Flexible & Stress-Free IT Solutions!

TCS Tech Support

Flexible & Stress-Free IT Solutions!

610-286-3702

SERVICES

OUR SERVICE OFFERINGS

SERVICES

OUR SERVICE OFFERINGS

Managed Services

Managed Services

Managed Services is a more predictable, proactive solution that gives you, our client, piece of mind. Managed Services offers clients a more comprehensive service model that is mutually beneficial - leaving clients satisfied, while providing the insight necessary to affordably and effectively resolve issues.

Managed Services Provides the Following Benefits for Clients:

Predictable Budgeting

Now you can more accurately budget yearly IT costs! The cost of Managed Services is based on the size of your network.  Some companies charge by users, others charge by total network devices. Regardless, this model is a flat monthly fee that includes maintenance and remediation as it relates to the general operation and maintenance of your network.

Pro-Active Monitoring & Incident Detection

Advancements in technology offer IT service providers the ability to remotely monitor and proactively maintain the devices on the network.  A well maintained network results in minimized downtime and increase productivity.

Update/Patch Management

The ability to manage patches and security updates as they are issued will result in a well maintained infrastructure.

24/7/365 Monitoring

It allows TCS to be the eyes and ears when you can’t.  Monitoring 24/7/365 allows companies the peace of mind to know that their network is being watched when they aren’t available or possibly don’t have the staff necessary.  It avoids surprise outages and downtime experienced from outages.

Peace of Mind

The managed services model shifts the risk from the client to the service provider.  The client has peace of mind knowing that their network is monitored, maintained and serviced based on an agreed upon price.

Cloud Services

Need description for this area (similar to Managed Services overview above).

IT Services

Need description for this area (similar to Managed Services overview above).